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The rise of artificial intelligence
The automotive industry has made significant investments in innovative technology, including artificial intelligence. Artificial intelligence is not limited to self-driving capabilities; the lion’s share of AI solutions in the automotive industry are built on advanced driver-assistance systems (ADAS), which combine edge computing and IOT devices with voice recognition and other technologies.
The automobile industry is implementing artificial intelligence to create a better driving experience for customers and collision repair. For example, when an accident occurs, users can upload pictures to the app, which then assesses damages and secures multiple quotes from relevant insurance agencies. The company also allows customers to schedule body shop appointments and provides options for body shops in which to repair cars. Millennials and Gen Z
consumers are demanding exceptional user experiences: fast, seamless, and available. This means traditional automakers must adapt or risk losing out to startups that have been able to provide these experiences using technology.